Amgen's mission is to serve patients, which means ensuring that all our medicines meet high-quality standards and are supplied reliably to patients around the world. We continually invest in our manufacturing to strengthen our industry-leading capabilities, turning molecules into medicines that reach millions of patients around the world.

With our commitment to "serve every patient, every time", our process development and manufacturing expertise is enabling us to deliver biotech therapies of increasing sophistication.

This requires us to innovate—to rethink how we manufacture, package, and deliver products that reach patients when needed and enhance the experience of patients using our medicines. At every stage of the manufacturing process, we develop and implement innovative technologies to maximize efficiency, quality, safety, and sustainability to enable us to supply our patients today, and more tomorrow.

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Amgen Operations: Learn More About Our Passion And Process

At Amgen, our grandest ambitions start microscopically.

Small living cells engineered to be tiny protein factories make millions of drug molecules that are purified into life saving medicines through a complex process of rapid production on a massive scale.

Going from the cell bank where minuscule marvels of biotechnology are stored, to the bioreactors where they take shape and multiply and multiply and multiply, the active ingredients in our medicines are proliferated, piped, purified and perfected.

Finally, every product is filled with the power to change lives.

Throughout it all, we're attuned to the tiniest details, using cutting edge science to monitor, test and confirm quality and compliance at every step.

The process is a Symphony of precision playing out at our global network of sites, the powerhouse plants, next generation manufacturing and digital first facilities, producing, assembling, packaging and labeling products for over 100 markets in dozens of languages and delivering for millions of patients around the world.

Doing so demands continuous improvement, investment in technology, a truly global capacity and resilience to deliver for patients even during moments of crisis.

It's an enormous task, dwarfed by the knowledge that each dose will impact an individual life.

It leaves us resolved to make good on our greatest ambition.

At Amgen, nothing is bigger than our mission to serve patients.

We have developed an approach to operations that ensures consistent supply and high-quality consisting of five key areas:

  • Process Development

    Process development brings a promising molecule from research to clinical trials and beyond. Process development designs the manufacturing process for the small-scale production needed for clinical trials, the commercial-scale process needed to serve a larger population, and the technology required to make the drug in different facilities around the world.

  • Manufacturing

    Our manufacturing teams are responsible for making our drugs, first for clinical trials and then, if we receive regulatory approval, on a commercial scale. The manufacturing process varies for each product.

  • Supply Chain

    Our colleagues working in the supply chain teams ensure that we have the supply of quality raw materials needed to make our drugs—everything from chemicals and supplies to vials, devices, and packaging materials.

  • Quality

    Amgen builds in quality, beginning with the design of medicines, all the way through to their development, manufacturing, and distribution to patients. We include more than 250 quality checks and perform in-depth analysis of our manufacturing performance to continuously improve it.

  • Engineering

    Our engineering team is responsible for managing the life cycle of Amgen’s physical assets, such as buildings, equipment, utilities, and instruments. They work to continuously to improve these resources so we can better serve our patients.

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Our Biomanufacturing

Biomanufacturing requires advanced science, specialized technology, and a talented and highly committed staff. At Amgen, our commitment is to ensure that all our medicines are available for "every patient, every time.